Nice and clean room, just a little smelly, but nothing serious. Very nice area. Magnificent heated pool on the 7th floor with a great city view.
Aleš
February 2024
David on reception was fantastic assistance every time thanks Shuttle bus to cruise terminal well worth the $10 per person
William
March 2024
The location and staff. The hotel has excellent location with high accessibility to various attractions, e.g.: City Centre, Bayfront Park, Bayside, Whole Foods Market, restaurants, etc., Also, the staff was really helpful, especially the lovely receptionist lady who helped me with my check-in during my stay. She provided prompt and great service when we were tired from our cruise trip and gave out lots of information for us to explore Miami downtown. The hotel has high money value when considering staying in Miami Downtown. I highly recommend this hotel and definitely come back if I travel to Miami again.
Cuixia
November 2024
Would rather have sit down and more food options. Don’t want to stand in line in am. Was grateful to check in early.
Jeanine
February 2024
The room was very good, in fact it was a bedroom with a large, comfortable bed and a living room with an extendable sofa. I also had a coffee machine, microwave oven, mini fridge, TV in every room. Exemplary cleanliness. The hotel also has a spacious parking lot. The location was amazing. The booking price was really good and the plus was that I didn't pay anything before, only at the hotel when I arrived. I will definitely stay at this hotel again, we felt very well.
Valentina
February 2025
Location was great! My mom & I were going on a cruise. We took a taxi from the airport to the hotel. We walked to grab a bite to eat. Our room was nice, clean & quiet. The beds were comfortable. The hotel even provided a sound machine. Many people staying were also going on a cruise. The next day we got breakfast at the hotel. It was really good. I had a breakfast sandwich my mom a breakfast burrito. Coffee was strong & full of flavor. I’m booking this hotel next time we cruise leaving out of the Miami port!
Dianne
March 2024
Hotel was good and perfectly located. Room was big enough and clean.
Emil
February 2025
We were able to check in early directly after arriving from the airport. The location was very convenient. Very walkable to Bayfront area and r downtown restaurants. Shuttle to the cruise terminal was also convenient. $10 per person.
Maria
March 2025
We were blown away that when we arrived before 7 am after trying to sleep over night at the airport on New Year’s Eve, our 4pm room was already ready for us. We were beyond grateful for this kindness. The person who did this for us was amazing. The hotel was beautiful, our room was big, quiet, and comfortable. The location was good and the free trolley to Port of Miami was one or two blocks away, which made catching our cruise super convenient!
Marla
January 2024
Staff were friendly and considerate. Very helpful. Room was bright and airy. Plenty of room and socket points..rooms are clean and tidy. Swimming pool and gym area are adequate. What I expected from a higher class hotel chain. Would stay here again. In the heart of downtown.
Jim
March 2024
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